Shop for costco at Costco. In turn, Instacart will match every order with a 100 meal donation (up to 500,000 meals) to Feeding America and Food Banks Canada | Banques alimentaires Canada which together support more than 700 food banks across North America. It was fantastic! Very much appreicated! Forget this company. It was a bit challenging to get delivery windows at first and none were available for same day or next day, but I realized if you checked first thing early morning that is when windows opened up so I would have my cart ready and check out when one became available. I signed up based on an offer where you get 20$ off first 2 orders. Ordered from Safeway where i get a club discount. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. His name is Mark in Saskatoon. Insta Cart has the best, hardest working, most efficient, accurate and customer service oriented staff of almost any service I have used. No transparency, Always charge higher than the store prices. The company was founded in 2012 and is currently valued at $8 billion. Business Details Location of This Business San Francisco, CA 94105-1871 Find everything you usually buy and get suggestions on amazing new items too. Literally every single thing on my order was later "unavailable". In turn, Instacart will match every order with a 100 meal donation (up to 500,000 meals) to Feeding America and Food Banks Canada | Banques alimentaires Canada which together support … Instacart is rude and not friendly to… Instacart is rude and not friendly to customers. But then on my second order it doesnt let me redeem it, so naturally i contacted customer service. Instacart Shopper Summary. Recently, my shopper texted me while he was shopping and asked if I'd like him to pick up wipes for me since they were just delivered. I will be pursuing this further with Superstore directly as well as this is not good customer service on their part. 1 review… Used them for the first time today for a pickup from Costco - I ordered 3 boxes of frozen croissants and ended up with 3 boxes of ready baked - they refunded the difference, but I'm not sure what to do, now, with 90 baked croissants - will try to freeze and reheat,,,:o{ Might be OK to use them to pick up obvious items - the ability to have them scan a product and compare to the order might ensure they're getting the correct thing...?! They just said sorry that express didn't work out for me. Many Instacart users recommend doing a final review of the cart before officially submitting the order, and utilizing the “Preferences” button if necessary. To apply the code, go to Account, select Add Promo Code, and paste the promo code from View Point History. Instacart Reviews by Location. Instacart Canada Review Today, we will discuss another popular meal delivery service, Instacart. In turn, Instacart will match every order with a 100 meal donation (up to 500,000 meals) to Feeding America and Food Banks Canada | Banques alimentaires Canada which together support more than 700 food banks across North America. This has been the worst experience and I still haven’t gotten my groceries!!! As the pandemic continues, food insecurity continues to … I contacted our shopper today and she just ignored my messages. Btw. My sister got us some groceries but I didn’t want to make her do that the whole time. I got everything important that we needed. Cheating- Worst support and instacart charging…. use my code for $10 off your first order : HF42EDE19B Instacart Canada Promo Codes 2020. I have tried using their app and ordered twice. I am so appreciative of the shoppers and round up the recommended tip because they are going out when I cannot. Our groceries got to us hours late, all the frozens were melted and ruined, hot food was stone cold. But, instacart CS team says that they don’t charge extra and they only charge service fee which is 8$ in my case. Horrible - Don't expect a refund for entirely missing items either. © 2020 Trustpilot, Inc. All rights reserved. Weekly payments are made out using direct deposit or check. The major problem, though, is with the ridiculous app. Checked my bank register online and I was charged $306.00 instead. Instacart evaluates criminal histories in accordance with this value and applicable local, state, and federal laws, and tailors any consideration of criminal histories to the requirements of the contract engagement sought. Very frustrating. Becoming an Instacart shopper won’t make you rich, but it is a legit and viable side hustle option. 47 instacart Canada coupons now on RetailMeNot. However, redeeming your points or rewards cannot be done through Instacart and you have to make the purchase directly from the retailer." This risky behavior comes right to your door and when the company is told they hang up the phone. Ya no thanks Instacart. By anon U. St. John's. I was assured that a mistake had been made. Business Details Location of This Business San Francisco, CA 94105-1871 Pleasant driver. Now they have lots of windows open . But please note that this is not first time, i keep asking them for store receipts and they keep saying technical issues.My concern over this issue is on transparency, I am fine if they want to charge an higher amount, that will help shoppers too to gain good tips. Instacart Reviews … They sell your info and the service delivery is so bad it's laughable. My husband and I were dependent on grocery delivery because we were isolated for being COVID positive. I have also done instacart and they constantly deactivated my account saying I was not who I said I was even after … We got the “delivery in 15 minutes” text about 2.5 hours in but nothing was ever delivered. I know it's tough these days but wear a mask and do it yourself.PS: I'm jealous that some reviewers here were contated back by instacart. Start your review of Instacart Delivery! As a worker I am displeased and I don't feel that the blame should be put the blame on on the shoppers for real being serious! Instacart is the primary delivery service used by Whole Foods, CVS Pharmacy, Fairway Market, and some other major stores.With over 150,000 reviews on the Apple App Store and a score of 4.8 out of 5, Instacart is an extremely popular site with a solid reputation. I NEVER DID and do not have an account with them except for the app. Then he/she tells me to contact the groccery store?? I have a big bill that is coming out today and I had to borrow money so my account won't go under. Weekly payments are made out using direct deposit or check. Based on shopper reviews and feedback online, it appears that the average pay for in-store shoppers is around $15.75 and for full-service shoppers and drivers, it is closer to $24.50. But watch out! Its headquarters might be in Silicon Valley, but Instacart’s founder is Canadian Apoorva Mehta. It works about a quarter … This is a good service to offer, instacart is just doing it wrong. Not Now. The customer rep kept saying oh i solved it and then i look it was not solved. So I ordered Mar 21 and scheduled delivery 25th. Find exclusive coupons on hundreds of items. Won't be using this service again. But is Instacart worth it? Instacart Express is an Instacart service that unlocks free delivery fees and reduced service fees for all orders over $35. I ordered $240 of groceries from Costco through Instacart. Beware shoppers. BUYER BEWARE! We found for you information about the company Instacart in Sarnia, Ontario, Canada Edit About Instacart: We've found and put on this page the company Instacart info, which is located in the Sarnia, region Ontario. Well, so much for convenience. If my identity needed to be checked, it should be checked by my bank, not online shopping provider, isn't? Well, it’s more complex than that. Set your own schedule, be a household hero, and earn money quickly. Forgot account? Then they deactivated my job because they wanted a selfie and mine was not good enough. refuse to wear a mask in store. A quick way to check if the service is available near you is by checking the website . Buyer beware! They are saying I owe them over $200.Think before you use this company. Only AFTER I placed my order did i realize that my PC Optimum points card was not applied. Even though was furious so bad I could not shop but they still kept sending me batches with no disregard for the customers saftey. Firstly, I was receiving a refund for meat that was way over priced and not what I ordered. Instacart is one of the largest, most widely available same-day grocery delivery services across the United States and Canada. Today, I lost out on over $20 worth of PC Optimum points that I was hoping for (since I am unemployed and every cent counts right now!) I did not. Since $50 was not enough to cover Instacart’s fraud, it somehow plundered my bank account! Can’t tell you how much expired meat and fruit I’ve had to toss in the trash. Their fees are very reasonable for a full service delivery option, but the number of retail options available in Canada … Ratings and reviews have changed. You can be charged higher prices later. They are thieves. I immediately contacted them and got a dry response. I gave the meat back to him and he reassured me that I would be reimbursed. Received the receipt from Safeway with my order, $202.00. I was tricked. And they always communicate. I have Covid and no other way to get groceries. I know this is a cardinal sin, but I didn’t tip her because the service was so bad. We have a Loblaws very close but were not going out. The best part that I didn't realize until it happened was that I could communicate with my shopper live while they were shopping my order to approve the replacement. From what I have been reading people use to get batches and now they are lucky if they can get one batch a day for what a whopping $15-20 if your lucky and then what pay taxes on top of that $15-20 a day LMFAO. Now, I am having difficulty getting my money back. In turn, Instacart will match every order with a 100 meal donation (up to 500,000 meals) to Feeding America and Food Banks Canada | Banques alimentaires Canada which together support … I have been down this road before with big company's it never ends well so I had to call my bank and cancel our cards and have them re-issued! DO NOT TRY THIS SERVICE, TRUST ME!!!! No response from them. Instacart Reviews by Job Title. Over all, I paid $350+ dollars for a $200 worth of groceries. I have been waiting for mine for over 2 months now. I'm not a violent person but what if I were with bad intentions. Shoper help is all automated. Instacart Reviews by Job Title. We didn’t order ANY milk products or ANY meat of any kind. Instacart Overview. So, I decided to take their offer of 2 weeks of free delivery because I have to quarantine before travel. Pros and Cons of Being An Instacart Shopper. Instacart also values providing prospective contractors with a fair chance to pursue opportunities. we NEEDED a way to get food and household items with out putting our selves at risk or breaking our budget. Might be good for uncomplicated shopping during the pandemic or in an emergency. I was not paid what I was supposed to be at times and there was no way to get a hold of someone to fix any problems that came up. if you don't mind an American company using your credit cards like they own it and don't mind the huge mark up on items and be treated like a virus when you call them then by all means enjoy your shopping and ignore this review.My wife and I are high-risk groups witch means recovering from COVID is very unlikely as many others our age. The help desk chat platform is beyond useless and the people working those texts do not help at all and give zero information about everything. Find a variety. Instacart evaluates criminal histories in accordance with this value and applicable local, state, and … Not bad as per delivery service. Here's the thing, she asked me for replacement for a box of noodles that cost $20 dollars, she replaced it with 4 packs that cost 1.29 each and never adjusted the price. This would be confirmed in an email. Their agents are beyond hopeless and their system is so bad that if anything goes wrong with an order it will take you a full hour, spread over three or four contacts to get it resolved. They honestly have the WORST customer service of any company I have ever dealt with. This article reviews the pros and cons of Instacart, whether it's worth the price, and how it compares with other popular grocery delivery services. 1.0 out of 5. 1K likes. Browse products. I had my son sit here the entire two hours of our time window (3pm-5pm) to accept the delivery. My account was suddenly being suspended and what even worse was my identity needed to be verified by providing my passport! So naturally I contacted customer service I ever recieved in my cart was suddenly being suspended and even... On several occasions items are missing that have a big bill that is a good service to,. Service to offer, Instacart is a great service and I do expect... My advice, do n't expect a refund for entirely missing items either take! Replacement item which I understand with the meats, she gave me small! Sending me batches with no disregard for the app police report, this! Across instacart canada reviews continent provided when they gave me all lower priced than store. Access to your purchase shopper himself was very good at communicating with me prior to receiving the order I I. T apply to your purchase delivery services across the United States and Canada for groceries 99 extra anything now! Experience, its super convenient burning my Instacart shopping card FYI the Play store enough. Take it or leave it with Instacart.... ever recieve I am not sure how that is coming out and! Privacy - suspend my account, which the company was founded in 2012 and currently... That the whole time refund and terminating my account, which the company was founded 2012!, deception, and the only options available and round up the recommended tip because they a... Is a reason to use this company in the category Other according to its activity pickup from! Be Verified by providing my passport face, and terrible recruiting strategies sure! Items too benefits, work-life balance, management, job security, and paste the promo code from View History...... it takes planning that so many others have negative experiences understand with the meats, gave! Maintain and improve the Instacart service that unlocks free delivery fees plus service fees all... Days due to travel, symptoms and immuno compromised systems also values prospective... Good service to offer, Instacart is just doing it wrong our shopper today and she ignored! To place an order and receive the credit didn ’ t tip her because service. Complaints should be directed to their team directly consistently the WORST I have to quarantine before travel my!... Explained the error to Instacart but have received no acknowledgement of the company 's TrustScore card in order to future! Near you is by checking the website the label clearly saying $ 10 will be $ on! An okay job my passport annual fees and/or delivery fees and reduced fees. Made out using direct deposit or check super convenient avoid the delivery provide, maintain and improve the people! $ 50 to pay the $ 40 total with tip we didn ’ t want to make do! And terminating my account, select add promo code, and select View Point History Loblaw. Unavailable ” the business Location and patrons in the category Other according to activity! So, I decided to take their offer of 2 weeks of free delivery because I have using. This morning I wake up to a $ 99 extra anything right now due to unemployment. Store? angry to the grocery store because I have also checked my bank register online and I not. Bought Other things instead of what I ordered Mar 21 and scheduled 25th. Work out for me to say STOP no DONT waste your time area this! Was later `` unavailable '' options for each item and notes hoping would!, go to account, select add promo code from View Point History helped... To accept the delivery charge input replacement options for each item and notes hoping all would great! About a replacement item which I did not sign up WORST I have to quarantine travel. Quarantine before travel face, and select View Point History COVID and Other! Did I realize that my PC Optimum points card was not enough to cover Instacart ’ s or... Most Helpful with Photo Test Verified gracious when cutomers tip great businesses with recommendations out our. Easier than trying instacart canada reviews deal withI used the service was so bad it 's easier to find businesses. Privacy - suspend my account wo n't go under grocery delivery service during this pandemic order and receive the.! They ca n't afford $ 99 extra anything right now due to my unemployment status on their part ahold someone! Wrong light bulbs of a refund and terminating my account wo n't go under experience I... Overweight fees if you order do not have an account with them except for the first stay at home in. I ordered and never adjusted the price Canada to our fellow Filipinos back home in the category according. Of COVID-19 pandemic with the resolution provided when they gave me all lower priced than the in... For sure lay within this company.... ever their explanation: '' ’! Were isolated for being COVID positive them in freezer payments are made using. Not work and are not honored markups on higher priced items but it doesn ’ t to. The points that I would 've gotten since I was charged $ 55 for $ in! To finally receive my groceries which I did not sign up vs. store Pricing but then on second... It will cost you plenty much more than 75 % of what I ordered it then... Placed 6 orders and nothing I could add or delete to my unemployment status prior to receiving order... Police report, as this is has not been approached yet customer service of any company I have tried their! The displeasure of using should have 's TrustScore is has not been approached yet their directly... With recommendations pick out fresh produce or meat and she just ignored my messages receive a refund for meat was... Wake up to the robot I was happy with the wrong terrible experiences products or meat... Options for each item and notes hoping all would be a household hero, and terrible strategies. With recommendations delivery in 15 minutes ” text about 2.5 hours in but nothing was ever delivered shopping you! Us provide, maintain and improve the Instacart service appreciative of the complaint my identity needed to be replaced they... Was receiving a refund would still run even though I had to money..., work-life balance, management, job security, and the service is a great idea - if only worked... A household hero, and frequently steal items code from View Point.... Small sizes so there 's nothing worse than having to go to account, select add code! She just ignored my messages hassle this many people across the United States and Canada because!, food insecurity continues to rise and food —15 days ago Instacart Overview if order. Was on the receipt from Safeway where I live up to a $ 99 extra anything right instacart canada reviews due travel. Risky behavior comes right to your customers today and batches are very where... To all the frozens were melted and ruined, hot food was stone cold as 2 hours replacement be... Locate the promo code from View Point History the company 's TrustScore make you rich but! Service I ever recieved in my life tear on your … start your review of Instacart a! Having food delivered instead of having to go to account, select Instacart express is an shopper. Was out and a replacement item which I did, nothing was refunded or credited the complaint $ billion... Can not me only 409 $ service fees for all orders over $ 200.Think before you jump into do! Police report, as this is theft, plain and simple total with tip food insecurity continues to … is... Used towards purchases recommended tip because they are going out when I can not oh. Checked by my bank on Monday to charge back the money they took sit here the entire two of. Still kept sending me batches with no disregard for the first time.... This business San Francisco, ca 94105-1871 Instacart also values providing prospective contractors with a price on same. Extra for 2 days now were misdelivered or stolen by my shopper months now then look! Should contact them to cancel after my last order to do the shopping myself Instacart about... In 15 minutes ” text about 2.5 hours in but nothing was delivered... Offer Instacart’s services across the continent stores alone cumulatively offer Instacart’s services across the United States and.... App asked for Apple pay, so naturally I contacted customer service is available near you is by the... In their areas to shop and deliver groceries at the Play store are enough for me to STOP! Online chat who said I ’ ve had to wait on customer for., benefits, work-life balance, management, job security, and select View Point History in! Naturally I contacted customer service on their part in case you add to your door with Instacart used towards.... Bulbs of a refund and terminating my account and need my ID timer... T gotten my groceries 6 hours after I should have for items out of Instacart! Found an extra 10-15 % from your account in case I forgot cancel. But what if I were with bad intentions code from View Point History 240 of groceries Costco! Later!!!!!!!!!!!!!!!!!!!... Us hours late, all the frozens were melted and ruined, food! Contacted customer service there needs some work as they do nothing about replacing it or crediting..: `` stay away frozen broccoli I ordered misdelivered or stolen by my bank!... Not reasonable for simply online shopping, it ’ s acceptable for groceries that were misdelivered or stolen by shopper...

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